How is it that lawyers charge several hundred dollars an hour to share their expertise, and clients pay for that without querying the attorneys about their qualifications that support this rate? (Dear Esquires, I am not picking on you, really - this is just to make my point.)
What is it about freelance copywriters that makes everyone think they can bottom feed and get away with it (or at least try)?
Can you hear me sighing now?
This issue has popped up on several LinkedIn groups that I'm a member of so I know I'm not the only one confronting this (although I am happy to report it is not a frequent problem at StarrGates Business Communications).
When it comes to your company's communications, don't you want a professional to help craft your message, write your copy, position you with crisp, polished text that sells? In our field, you most certainly get what you pay for. The range of fees copywriters charge is pretty broad and somewhat informed by geography. But all things being equal, a seasoned pro will work with you to deliver well-written copy in your brand voice, in ways that are meaningful to your audience.
You might be able to get this for $25 an hour or even $35 when you hire a junior copywriter but please understand that experienced professional copywriters charge more than this and will deliver a lot for the money and therefore are worth more. I am shocked that placement firms that specialize in creatives (such as copywriters and art directors) are offering these low rates to independent contractors (like me) --all the more so because this is what I was getting DECADES ago. This is not good for the industry and brings down the whole earning curve. Toss in the bloggers who will accept $10 or $15 to write blog posts and now we're really sinking low. Welcome to the "new economy?" I say to hell with that!
As a professional freelance copywriter, I have to factor in:
- Client meetings. Our time is valuable, people--every bit as valuable as yours. If I am not sitting in front of my computer writing but rather, am sitting in meetings going over your copy and discussing revisions, I am not creating (and therefore, billing). Although I do not charge for an initial client meeting/call to discuss copy needs, copy direction, etc., I have to be compensated for the time I spend servicing your account. I think I'm pretty generous with my time and I don't nickel-and-dime anyone (and in fact, I give away quite a bit of time). You might not see this should-be-billable time broken out on an invoice, but it's in there. If you want me to sit through four hours of meetings to go over the copy again, or you want me to travel several hours round trip to visit an account, I have to be paid for this!
- Research. I think I'm pretty smart . . . but not so smart that I can whip out website pages, blog posts, or brochures about industries I know nothing about until I do the research. I have been hired numerous times as a ghost writer to produce expert byline articles about fields in which I am not an expert at the outset, and am delighted to learn about during the writing process. I like researching and learning and becoming a pop-up expert about a diverse array of topics and industries. Even if I am writing about something I already know, I want to research what your competition is doing or look for something new in your field to talk about if it's relevant. This takes time.
- Scope creep. This is the bane of all creatives, when clients go around and around with more revisions than the original contract calls for. I'm not talking about a minor tweak here and there after copy has been approved, or discovering a typo that was missed during proofreading; what I refer to here is more involved rewrites or, after approval, several requests for revisions that require more than a five-minute change. Again, I am generous with my time and will often overlook minor "violations" but if the contracted fee includes one round of revisions, after that you're on the clock for an hourly rate. So why are you complaining when you get the final invoice? You signed the contract!
- Continuing education. Even if it's not formal such as taking classes or going for certifications, a good copywriter must always be learning, especially in today's quickly changing world. Copywriters who want to stay relevant must stay abreast of the latest trends, the new media platforms, the shifts in business, corporate, and marketing communications. We read a lot, we pay attention to the world around us, we figure out how to incorporate what makes sense for our clients into our work (and help them build their businesses which is what we are hired to do!).
- Experience. I've written for a lot of different types of accounts. I have worked with all sorts of people. I can handle account management as well as creative concept and execution. I can write for advertising as well as public relations which are two different disciplines. I understand how to work with art directors and graphic designers. I have developed a level of diplomacy and professional tact that most 20-somethings simply do not possess yet. This is my experience. And you get what you pay for.
Well said! In my 'day' job, we spend extraordinary amounts of time helping people with no obligation, and I'm often astounded by their reaction when they finally ask the fees to continue. Rather than ask "But what do I get for that?", I feel it would be more appropriate to say "Wow, if I've had so much information for nothing, imagine how I'll be treated as a client". So many people forget they aren't the only ones who need to cover their costs & make a profit in business.ReplyDelete
And I have to admit to being a little daunted by commenting on a copywriter's blog (proofreading madly) - just keep in mind I have a fragile ego so please don't use too much red pen:). Great read, thanks.
I like your thought about "imagine how I'll be treated as a client." I do believe that by giving that added value (the no obligation notion), many people do recognize this and either become clients when appropriate or recommend others as potential clients. It's good karma, eh?ReplyDelete
And don't worry about proofreading - a friend of mine who is in marketing found a typo in this blog post and pointed it out to me so I have to fix it!
Thanks for great information you write it very clean. I am very lucky to get this tips from you.ReplyDelete
I'm so glad you found value in this post, thank you for the compliment. I'm going to write something this month about social media as the new place for news, since the election and the big storm up here had everyone glued to their computers and hand-held devices!ReplyDelete